Have questions?


Current Students, Faculty and Staff must login to view the Help pages. Your username is the first part of your email address (everything before the @ sign). If you have forgotten your password and have previously changed it online, please use the link on the left "Network Password Change" to recover your password. If you are a student, faculty, or staff member and have just been issued a password and are having problems logging in, please call the Helpdesk at x5544.

Parents, your username is a 6-digit number that was emailed to you when your student completed a Privacy Permissions form or the Student Information form. Please note that one of the most common problems with passwords is mistaking the lower case letter l with the number 1. If you are having problems logging in and have one of these characters, try using the other character instead. For example, if your password was jkla93a (which is a lower case l), try replacing it with the number 1 instead, or vice versa. Parents if this note did not help and you have forgotten your password, or are having problems logging in, please call Cindy Orr, Office of Student Affairs, at 847-735-5203.

ITS Service Desk

Phone: 847-735-5544
Location: Donnelley and Lee Library, room 137 on the main floor
Hours of Operation: Monday - Thursday, 8:00 a.m. - 8:00 p.m. and Friday, 8:00 a.m. - 5:00 p.m.